| Help ; To help you navigate through globalpetroleum.com,
here are the recommended requirements you need to view our site; including information on
download speed, recommended browser settings, common error messages and information on
accessing your account information. Please contact us by e-mail if you
have any additional comments, questions or feedback.
General Requirements
globalpetroleum.com is best viewed through Netscape 4.0
(or higher) or Internet Explorer
4.0 (or higher). Older browser versions don't support the tables, JavaScript, and Java
tools that we use. If you don't know which version of browser you have, click the
"Help" menu in your browser, and select "About Netscape" or
"About Internet Explorer" and you will see your browser name and version.
Speed
Our site is best accessed with a modem that is 56 baud or higher. The faster your
computer's processing speed (Min. 120 Mghtz) and the larger your memory, the faster you
can download our site.
Browser Settings
Our pages are designed to be viewed using default font settings. If you have set your
fonts small or large, you may find that the appearance of the pages are affected.
Error Messages
Those indecipherable messages. When you see an error message, try refreshing the page. If
the message repeats, you may not have a browser supports some of the development tools
used in the site: Java, JavaScript, and tables. Or you may have disabled your Java in your
browser's "Options."
Account Access
You need your account number and social security number/access code(pin number) to access
account information in the Account Access section. If you receive a message informing you
that your account number or Social Security number/PIN NUMBER can't be found, check your
most recent account statement to ensure you are entering the correct information.
VIEWING
TO VIEW THE ENTIRE SITE,
START FROM global petroleum.com, AND FOLLOW THE
LINK AT THE END OF EACH PAGE, OR CLICK ON INDIVIDUAL LINKS on this page TO DESIRED
location.
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